Health and Safety Policy
Effective Date: August 2024
At RTM Spa, the health and safety of our clients, staff, and visitors are our top priorities. We are committed to providing a clean, safe, and relaxing environment for everyone who visits our spa. This Health and Safety Policy outlines the steps we take to ensure the well-being of all, including hygiene practices, sanitation procedures, and safety protocols.
1. Cleanliness and Hygiene
We adhere to strict hygiene standards to maintain a clean and safe environment. Our protocols include:
- Regular Cleaning: All spa areas, including treatment rooms, waiting areas, and restrooms, are thoroughly cleaned and disinfected regularly.
- Sanitizing Treatment Areas: Treatment rooms are sanitized between each client, including all surfaces, tools, and equipment.
- Hand Hygiene: All staff are required to wash or sanitize their hands before and after each treatment. Hand sanitizers are also available throughout the spa for client use.
- Personal Protective Equipment (PPE): Therapists wear appropriate PPE, such as gloves and face masks, during treatments when necessary.
2. Safe Use of Equipment and Tools
We ensure that all equipment and tools used in our treatments meet health and safety standards:
- Sterilization of Tools: All reusable tools are sterilized using medical-grade sterilization methods. Disposable tools are used where appropriate and are discarded after a single use.
- Regular Maintenance: All spa equipment is regularly inspected and maintained to ensure it is functioning correctly and safely.
3. Client Health and Safety
Your health and safety are our primary concerns, and we take the following precautions to ensure a safe experience:
- Client Screening: We ask clients to inform us of any existing health conditions, injuries, or allergies prior to treatment. This allows us to tailor treatments and take necessary precautions.
- COVID-19 Protocols: In response to ongoing health concerns, we follow local guidelines regarding COVID-19 precautions, including social distancing, mask-wearing, and enhanced sanitation procedures.
- Sick Policy: We kindly ask clients who are feeling unwell or have symptoms of illness to reschedule their appointments. Similarly, any staff member showing symptoms of illness will not be allowed to work.
4. Staff Health and Safety
The well-being of our staff is essential to providing high-quality services to our clients. We ensure:
- Health Checks: Staff members are regularly monitored for any signs of illness and are required to stay home if they exhibit any symptoms.
- Training: All staff are trained in health and safety protocols, including first aid, hygiene practices, and emergency procedures.
- Ongoing Education: We provide continuous education on the latest health and safety standards and techniques to ensure our team stays informed and compliant with regulations.
5. Emergency Procedures
RTM Spa has protocols in place to handle emergencies and ensure the safety of all individuals on our premises:
- First Aid: Our staff is trained in basic first aid to handle any minor injuries or health concerns that may arise during a visit.
- Fire Safety: Fire extinguishers and smoke detectors are installed throughout the spa, and all staff are trained in fire evacuation procedures.
- Emergency Contacts: We keep emergency contact information for all staff and maintain a list of local emergency services to respond quickly in case of an incident.
6. Environmental Considerations
We are dedicated to maintaining an eco-friendly and safe environment by:
- Use of Safe Products: All spa products used in treatments are non-toxic, hypoallergenic, and environmentally friendly.
- Waste Management: We adhere to proper disposal methods for waste and recyclable materials, ensuring minimal environmental impact.
7. Client Responsibilities
While we prioritize your safety, we also encourage our clients to:
- Communicate Health Concerns: Inform us of any health conditions, allergies, or injuries before your treatment.
- Follow Guidelines: Adhere to any safety protocols or instructions provided by our staff, including COVID-19 guidelines.
- Reschedule if Unwell: Please reschedule your appointment if you are feeling unwell or have been in contact with someone who is ill.
8. Review and Update of Health and Safety Policy
This Health and Safety Policy is reviewed regularly and updated as necessary to ensure that it reflects the latest health and safety standards and complies with local regulations. Any changes to this policy will be posted on this page and communicated to our clients and staff.
Contact Us
If you have any questions or concerns regarding our Health and Safety Policy, please feel free to contact us:
RTM Spa
719 Central Parkway West,
Suite 203,
Mississauga, ON L5B 4L1
Phone: 905 566-1616
Email: inquiry@rtmspa.com